Proactive Support

We’ve got you covered. Our web agency support you proactively from fixing glitches to offering ongoing security

There’s more to ongoing digital support than fixing glitches. At JBi our dedicated support team work with clients on an ongoing basis, keeping them fresh, informed and fully functional, whatever the future has in store. We’re not just your safety net, we’re your springboard to even bigger, better things.

We’re a forward facing web agency in London, providing proactive support to clients who want to stay ahead on the web. We’re here to help with any issues you might have, from making your web marketing work better to upgrading security for your software. It’s our remit to make sure everything runs smoothly both on site and behind the scenes, so you can get on with running your business.

We’ve got your back

Think of us as your loyal online sidekick, keeping you safe and up to date so you can get on with the real heroic stuff. We’re dependable, insightful and our in-house technical skills are second to none. Need to add a little seasonal tweak to your web design? We’ve got it. Need to tune up the performance of your site? Not a problem. We’ll even manage your data back up and perform scheduled site maintenance. You’re in safe hands.

As an integrated digital agency, all of our skills are on tap under one roof, perfect for a fast-turnaround on any digital issue. From our savvy online marketing department to our highly skilled web development team, we have all of the talent you need to keep your site in check. Websites can take a lot of looking after, but our digital support staff work to make sure that yours has everything it needs to succeed.

Up & at ’em!

We don’t sit back and wait for you to come to us with an issue. Our web agency support specialists keep a close eye on client sites, flagging up potential problems before they arise and fixing glitches before they can kick in. We can even come to you with regular suggestions about how to improve your site to keep you ahead of the curve. Whether it looks like your online marketing strategy isn’t doing what it should or your competitors have just had an on site revamp.

Need a bit of back up? Ask us about our proactive web agency support services to discover how JBi can support your business online. Give us a ring today on 0207 078 4328 or send us an email at

The Childhood Trust
JBi Digital created and implemented a web-based "Letter to Santa" campaign to boost The Childhood Trust's Christmas fundraising efforts.
The West of England Combined Authority (WECA)
Consolidated the combined authority's existing digital estate into a single, user-friendly website. Providing continual improvements that have established WECA as a standard for other public bodies to reach.
The Newton Fund and GCRF
Discovery, design and development of a new website to promote The Newton Fund and GCRF. Creating a visually cohesive and compelling design that maintains the individual identities of both organisations.